Privacy Policy

AW Bespoke Tailoring

Effective date: 20th March 2026

AW Bespoke Tailoring is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and store your personal data when you contact us, submit information through our website, place an order, or interact with our website.

1. Who We Are

AW Bespoke Tailoring is the data controller responsible for your personal data.

Data Controller: Alex Walker
Business Address: 17 Weavers Avenue, Golcar, Huddersfield, HD7 4RR

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: aw@awbespoke.co.uk
Telephone: 07955660225

2. The Personal Data We Collect

We may collect and process the following personal data:

Information you provide through forms

When you complete a contact or enquiry form on our website, we may collect:

  • your name

  • email address

  • telephone number

  • details of your enquiry

  • any other information you choose to provide

Invoice and order information

When you place an order or request tailoring services, we may collect:

  • your name

  • billing address

  • contact details

  • order details

  • measurement information where relevant

  • invoice and payment records

Website usage data

When you visit our website, we may collect certain information automatically through cookies and analytics tools, including:

  • IP address

  • browser type

  • device information

  • pages visited

  • time spent on the website

  • how you found our website

This information may be collected through Google Analytics.

3. How We Use Your Personal Data

We use your personal data to:

  • respond to enquiries submitted through our website

  • provide tailoring services and manage your order

  • issue invoices and maintain financial records

  • communicate with you about appointments, orders or services

  • improve our website, services and user experience

  • monitor website performance and visitor behaviour through analytics

  • comply with legal and tax obligations

4. Lawful Bases for Processing

Under UK data protection law, we must have a lawful basis for using your personal data. Depending on the circumstances, we rely on the following:

  • Contract – where processing is necessary to provide our services, manage your order, or take steps before entering into a contract with you

  • Legal obligation – where we need to keep records for tax, accounting or other legal requirements

  • Legitimate interests – where it is necessary for the running and improvement of our business, including responding to enquiries and reviewing website performance

  • Consent – where required, for example in relation to certain cookies or analytics tool

5. Google Analytics and Cookies

We use Google Analytics to help us understand how visitors use our website and how our website is performing.

Google Analytics may collect information such as:

  • which pages are visited

  • how long users stay on the website

  • what device or browser is being used

  • general location data based on IP address

This information helps us improve the website and our services.

6. How We Share Your Personal Data

We do not sell your personal data.

We may share your data only where necessary with:

  • professional advisers such as accountants or legal advisers

  • software providers used to manage enquiries, invoicing or website analytics

  • HMRC or other authorities where required by law

If third-party service providers process data on our behalf, we will only use providers where appropriate safeguards are in place.

7. How Long We Keep Your Data

We will only keep your personal data for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting and tax requirements.

As a general guide:

  • enquiry form data will be kept for as long as necessary to deal with your enquiry and any related follow-up

  • client and order records, including invoice data, may be retained for up to 6 years to comply with legal, tax and accounting obligations

  • analytics data will be retained in line with our website and Google Analytics settings

8. Your Data Protection Rights

Under UK data protection law, you may have the right to:

  • request access to the personal data we hold about you

  • request correction of inaccurate or incomplete data

  • request erasure of your personal data in certain circumstances

  • request restriction of processing in certain circumstances

  • object to processing based on legitimate interests

  • request transfer of your data in certain circumstances

  • withdraw consent where consent is the lawful basis for processing

9. Complaints

If you have any concerns about how we use your personal data, please contact us first and we will try to resolve the issue.

Alex Walker
AW Bespoke Tailoring
17 Weavers Avenue
Golcar
Huddersfield
HD7 4RR

Email: aw@awbespoke.co.uk
Telephone: 07955660225